{"id":130,"date":"2025-08-20T18:47:28","date_gmt":"2025-08-20T16:47:28","guid":{"rendered":"https:\/\/jc-electronics.be\/?page_id=130"},"modified":"2026-02-18T22:38:52","modified_gmt":"2026-02-18T22:38:52","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/cutronengineering.com\/nl\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Return And Exchange Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"date\"><strong><strong class=\"dracula-style-secondary_bg dracula-style-all dracula-processed\" data-dracula_alpha_bg=\"rgba(104, 114, 121, 0.2)\">Last Updated <\/strong>February 18, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for shopping at&nbsp;<strong>https:\/\/cutronengineering.com\/<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The following terms are applicable for any products that you purchased with us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Interpretation And Definitions<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Interpretation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Definitions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of this Return and Exchange Policy:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Goods<\/strong>&nbsp;refer to the items offered for sale on the Service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Orders<\/strong>&nbsp;mean a request by You to purchase Goods from Us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service<\/strong>&nbsp;refers to the Website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website<\/strong>&nbsp;refers to My Site, accessible from&nbsp;<strong>https:\/\/cutronengineering.com\/<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You<\/strong>&nbsp;means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>General Return Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product that are bought from the&nbsp;<strong>Physical Stores can\u2019t be returned.&nbsp;<\/strong>All Items are eligible for return and would be processed if conditions are met.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are always required to ship back the items by following the shipping instructions:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The customer is responsible for contact us via the <a href=\"https:\/\/cutronengineering.com\/nl\/contact\/\" data-type=\"page\" data-id=\"22\">contact form<\/a> before sending the product in its original packaging and without damages to the following address: Cutron Engineering, Brunosdijk 33, 2440 Geel, Belgium<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In order to be eligible for a refund, you have to return the product within&nbsp;<strong>14<\/strong>&nbsp;days of your purchase.&nbsp;If the product is damaged in any way, or you have initiated the return after&nbsp;<strong>14<\/strong>&nbsp;days have passed, you will not be eligible for a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In order for the product to be eligible for a&nbsp;<strong>Refund<\/strong>, make sure these conditions are met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product must be returned in its original packaging<\/strong><\/li>\n\n\n\n<li><strong>Product wasn&#8217;t used or damaged<\/strong><\/li>\n\n\n\n<li><strong>Product must include original tags (if applicable)<\/strong><\/li>\n\n\n\n<li><strong>Product must have the receipt or proof of purchase<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to your&nbsp;<strong>BANK<\/strong>&nbsp;<strong>ACCOUNT&nbsp;<\/strong>and the following information is needed:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Full name and IBAN number<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unfortunately, products that were marked as a gift when purchased are&nbsp;<strong>not allowed<\/strong>&nbsp;to be&nbsp;<strong>Returned or Exchanged.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How To Initiate A Return<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a request for Return, Refund or Exchange and\/or if you have a need for further clarification and\/or questions, please do not hesitate to contact us via the <a href=\"https:\/\/cutronengineering.com\/nl\/contact\/\" data-type=\"page\" data-id=\"22\">contact form<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be updated on your Return Status through<strong>&nbsp;EMAIL,<\/strong>&nbsp;provided that contact information was provided.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Return And Exchange Policy Last Updated February 18, 2026 Thank you for shopping at&nbsp;https:\/\/cutronengineering.com\/ If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.&nbsp; The following terms are applicable for any products that you purchased with us. Interpretation And Definitions Interpretation The words of which the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-130","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/pages\/130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/comments?post=130"}],"version-history":[{"count":3,"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/pages\/130\/revisions"}],"predecessor-version":[{"id":423,"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/pages\/130\/revisions\/423"}],"wp:attachment":[{"href":"https:\/\/cutronengineering.com\/nl\/wp-json\/wp\/v2\/media?parent=130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}